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  • A world of support

    A world of support

    Life IT specialises in support and consultancy for our customers' entire IT environments, no matter what the platform, applications and business objectives - providing a unified solution to tackle complex system requirements.

    Our flexible support contracts offer far more than the standard insurance provided through legacy maintenance agreements. Life IT customers are assured of the highest levels of availability for any eventuality, with our proactive approach to maximising system uptime.

    This unified solution saves our customers a significant amount of time and budget, with just one contract providing them with a whole world of support.

  • Support

    Support

    Life IT specialises in support for IBM POWER, IBM Lotus Domino and Microsoft environments. We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for. We tackle complex systems where a combination of requirements would normally mean that more than one party is required.

  • Domino

    Domino

    Life IT provides a full range of Lotus Notes and Domino services, from administration and implementation through to application development and support.

    IBM Domino products provide a multi-platform foundation for collaboration and e-business, driving solutions from mail and instant messaging through to CRM and web based transactions.

  • System i

    System i

    IBM System i (formerly iSeries & AS/400) is one of the most flexible servers on the market today.

    As an IBM Premier Business Partner, Life IT have a powerful range of solutions and services, which enhance this flexibility to ensure your systems security and ensure high availability.

  • Development

    Development

    If, like many of our clients, you operate in a dynamic environment then you need a business partner who can update and modify your applications to meet your changing needs. We recognise that few organisations have a single development toolset. We offer our clients the widest range of skills and support including IBM, Microsoft and Java technologies.

    Whatever technologies you use we can get disparate systems talking to each other, better connect you with your customers and suppliers, reduce administration overheads and streamline processes.

Monthly Archives: October 2015

16 
Oct

Are you looking for an IBM I OS Upgrade Service?

Life IT (www.lifeit.co.uk/infrastructure/system-i/system-i-os-upgrade-service) provide technical support for IBM’s i system as well as other IBM and Microsoft systems. We are a well-established organisation providing high quality support from a team of experts with offices in the North and the South. So what can Life IT provide?

IBM i OS Upgrade Service

To take advantage of the latest features & functions and keep your system fully supported Life’s IBM i OS upgrade service offers a fully inclusive, co-ordinated solution which is geared to ensuring the success of the upgrade without disrupting your business. It’s a service that draws on the wealth of experience and expertise that comes from undertaking such projects on a daily basis.

End of support for IBM i 6.1 and 6.1.1

V6R1 was launched in March 2008 and IBM announced that IBM i 6.1 and 6.1.1 normal support ended on the 30th September 2015. For those customers still on 6.1 or 6.1.1 then it’s time to upgrade to version 7 and take advantage of some of the significant new security features.

V7R1 became available in April 2010, and V7R2 has been out since April 2014. To upgrade to V7R1 or V7R2 from V6 does not require the lengthy program conversion that was a requirement when upgrading from V5R4.

If you decide to stay on 6.1 then support is still available with Service Extension which is an extra fee in addition to your IBM Software Maintenance support (SWMA). Even with Service Extension, there are no more PTFs for V6R1 and support is on a best effort basis.

Upgrade Offering

We can offer to test the upgrade process on one of our servers running V7R1 or V7R2, and make the server available to your users for application testing. Once testing is complete we fully document an implementation plan of what we’ll do & how long it will take.

Service Extension for IBM i 6.1

Product and Version Type of Service Extension Extenstion Dates
IBM i 6.1 / 6.1.1 Combined Usage, Known Defect and New Defect 8×5 with Sev 1s 24 x 7 Start 1/10/2015End 30/09/2015

 

The Service Extension for 6.1, when added to the customer’s IBM i Software Maintenance coverage, provides:

  • Basic usage and problem rediscovery support for specified out of service product releases.
  • New and known defect report
  • Voice and electronic remote technical support –8×5 with 24×7 for Severity 1 only.

An upgrade to the most recent cumulative fix or PTF level may be required for problem resolution.

For more information please call us and speak to one of our experts on 01625 547979 or alternatively you can email us describing your requirements at info@lifeit.co.uk.

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Published Date: 16th October 2015
Category: General, IBM
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