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  • A world of support

    A world of support

    Life IT specialises in support and consultancy for our customers' entire IT environments, no matter what the platform, applications and business objectives - providing a unified solution to tackle complex system requirements.

    Our flexible support contracts offer far more than the standard insurance provided through legacy maintenance agreements. Life IT customers are assured of the highest levels of availability for any eventuality, with our proactive approach to maximising system uptime.

    This unified solution saves our customers a significant amount of time and budget, with just one contract providing them with a whole world of support.

  • Support

    Support

    Life IT specialises in support for IBM POWER, IBM Lotus Domino and Microsoft environments. We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for. We tackle complex systems where a combination of requirements would normally mean that more than one party is required.

  • Domino

    Domino

    Life IT provides a full range of Lotus Notes and Domino services, from administration and implementation through to application development and support.

    IBM Domino products provide a multi-platform foundation for collaboration and e-business, driving solutions from mail and instant messaging through to CRM and web based transactions.

  • System i

    System i

    IBM System i (formerly iSeries & AS/400) is one of the most flexible servers on the market today.

    As an IBM Premier Business Partner, Life IT have a powerful range of solutions and services, which enhance this flexibility to ensure your systems security and ensure high availability.

  • Development

    Development

    If, like many of our clients, you operate in a dynamic environment then you need a business partner who can update and modify your applications to meet your changing needs. We recognise that few organisations have a single development toolset. We offer our clients the widest range of skills and support including IBM, Microsoft and Java technologies.

    Whatever technologies you use we can get disparate systems talking to each other, better connect you with your customers and suppliers, reduce administration overheads and streamline processes.

Category Archives: IBM

30 
Apr

IBM i 7.3 Announcement

In April of 2016, IBM announced the IBM i 7.3 release, which will be generally available on April 15, 2016.

As an IBM approved Premier Business Partner, we work with companies like yours to support all your IBM needs, including that of the new IBM i 7.3.

Steve Will, Chief Architect at IBM said:

“These days, everyone wants to get more information from the data which is running their businesses. They want “insight” on how that data affects business. On an IBM i system, of course, DB2 is where that data is stored. DB2, like all databases with a long, successful history, is designed specifically to do transaction processing, because transaction processing is at the heart of running a business. However, over the years, as CIOs & CTOs came to take transactions for granted, they started asking their IT and application departments to get more value out of the data. For example, they started asking questions about what their business data looked like in the past.”

He followed this with:

IBM i 7.3 introduces a new technology, built into DB2, to handle this sort of business problem: DB2 Temporal Support. Once again, DB2 is providing a “data-centric” way to deal with a whole class of requirements. As of 7.3, DB2 tables can be identified as needing to have their history tracked, and DB2 will automatically store older versions of the data as it gets updated. This allows for very simple, natural queries to be written to ask questions such as “What was in this table six months ago?” or “What was the state of the table on June 1?” This is the kind of insight many business leaders want, and now DB2 can be set up to simply make this kind of insight a simple matter of running a query.”

If you would like to know more about the new IBM i 7.3, then please feel free to contact us.

 

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Published Date: 30th April 2016
Category: IBM, Microsoft, New Releases


 

09 
Mar

IBM Mobile First

IBM Mobile First image

Mobile is transforming how we live and work

IBM MobileFirst enterprise mobility solutions deliver apps, infrastructure and ways to engage that are fundamentally designed for mobile users. That means all interactions can be personalized based on data, processed securely across touchpoints, and delivered in an elegant user experience.

 

Why not take a look : IBM Mobile First

If you require any further information about IBM Mobile First Contact Life IT today

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Published Date: 9th March 2016
Category: General, IBM


 

09 
Mar

IBM WebSphere Cast Iron

IBM WebSphere image

The IBM WebSphere Cast Iron Integration product portfolio is a platform that can enable rapid, no-coding construction of integration among SaaS applications, on-premise packaged applications, custom applications, and generic systems such as databases, files, and web services. The key features and capabilities of Cast Iron Cloud Integration services are:

 

 

 

 

Want to know more click here for Cloud SaaS or here for on Premise

If you require any further information about IBM WebSphere Cast Iron Contact Life IT today

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Published Date: 9th March 2016
Category: General, IBM


 

26 
Jan

Technology Trends for 2016 with Life IT

As 2016 begins it seems an appropriate moment to look ahead to the technology trends for the coming year. In the Top Technology Trends video below, we see Steve Phillips outline and explain four IT trends that he believes will have the greatest impact on the enterprise in 2016, for customers and employees alike, each trend having wide-ranging application and benefits.

Steve is CIO at Avnet, Inc. the Fortune 500 company that markets, distributes and adds value to a wide variety of electronics components, enterprise computer products and embedded subsystems to a broad base of more than 100,000 customers.

As a major UK supplier of support and consultancy solutions Life IT (www.lifeit.co.uk) works with Avnet & IBM to keep in step with technological developments and industry trends.

Throughout 2016 we will be holding workshops to demonstrate how these trends can be applied within our customers business, for further information contact our team on 01625 548111 or email us via info@lifeit.co.uk.

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Published Date: 26th January 2016
Category: General, IBM
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26 
Jan

Cloud based Disaster Recovery for IBM i

As one of the UK’s leading experts in the provision of Disaster Recovery (DR) solutions for IBM i series, Life IT likes to ensure that we remain at the forefront of technological developments and industry trends.

Looking ahead to the trends for 2016 with our DR partner Maxava, Allan Campbell (CEO at Maxava) says: “We see a large shift in DR strategy occurring in the SMB areas as IBM i customers look to upgrade from tape to save time and to avoid having to re-key lost data in a disaster scenario. The challenges of avoiding further CapEx investment plus the growing maturity of cloud services probably explains why we see a major increase in DRaaS, which we predict will easily eclipse traditional license sales for new DR customers this year.”

“Cloud is going mainstream for the IBM i with customers mixing and matching in-house and cloud based services as their needs dictate. ‘No-down-time-migrations’ are becoming the norm as customers use their real time replication solutions to run parallel production environments for upgrades.”

Developed using Maxava software, Life’s DraaS solutions for System i, offers secure, reliable & cost effective protection for critical business information on System i. For more information or to discuss your specific Cloud based DR requirements please contact us on 01625 548111.

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Published Date: 26th January 2016
Category: IBM
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16 
Oct

Are you looking for an IBM I OS Upgrade Service?

Life IT (www.lifeit.co.uk/infrastructure/system-i/system-i-os-upgrade-service) provide technical support for IBM’s i system as well as other IBM and Microsoft systems. We are a well-established organisation providing high quality support from a team of experts with offices in the North and the South. So what can Life IT provide?

IBM i OS Upgrade Service

To take advantage of the latest features & functions and keep your system fully supported Life’s IBM i OS upgrade service offers a fully inclusive, co-ordinated solution which is geared to ensuring the success of the upgrade without disrupting your business. It’s a service that draws on the wealth of experience and expertise that comes from undertaking such projects on a daily basis.

End of support for IBM i 6.1 and 6.1.1

V6R1 was launched in March 2008 and IBM announced that IBM i 6.1 and 6.1.1 normal support ended on the 30th September 2015. For those customers still on 6.1 or 6.1.1 then it’s time to upgrade to version 7 and take advantage of some of the significant new security features.

V7R1 became available in April 2010, and V7R2 has been out since April 2014. To upgrade to V7R1 or V7R2 from V6 does not require the lengthy program conversion that was a requirement when upgrading from V5R4.

If you decide to stay on 6.1 then support is still available with Service Extension which is an extra fee in addition to your IBM Software Maintenance support (SWMA). Even with Service Extension, there are no more PTFs for V6R1 and support is on a best effort basis.

Upgrade Offering

We can offer to test the upgrade process on one of our servers running V7R1 or V7R2, and make the server available to your users for application testing. Once testing is complete we fully document an implementation plan of what we’ll do & how long it will take.

Service Extension for IBM i 6.1

Product and Version Type of Service Extension Extenstion Dates
IBM i 6.1 / 6.1.1 Combined Usage, Known Defect and New Defect 8×5 with Sev 1s 24 x 7 Start 1/10/2015End 30/09/2015

 

The Service Extension for 6.1, when added to the customer’s IBM i Software Maintenance coverage, provides:

  • Basic usage and problem rediscovery support for specified out of service product releases.
  • New and known defect report
  • Voice and electronic remote technical support –8×5 with 24×7 for Severity 1 only.

An upgrade to the most recent cumulative fix or PTF level may be required for problem resolution.

For more information please call us and speak to one of our experts on 01625 547979 or alternatively you can email us describing your requirements at info@lifeit.co.uk.

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Published Date: 16th October 2015
Category: General, IBM
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16 
Feb

Life IT Provides System i Support and more…

System i is a well-known and widely used IBM system found in businesses worldwide. Whilst it is renowned for reliability there are always those times when things could be working more efficiently for your business or upgrading to keep up-to-date with IBM or integrating with your other in-house systems. Life IT (www.lifeit.co.uk) are on hand for all these services and more besides.

One IT engineer fits all!

With many years’ experience and a team of technicians who just love the challenges of integrating and improving the efficiency of systems within a variety of environments, Life IT are well equipped to support your IT requirements. Whilst we are specialists in the support of System i, at Life IT our services go beyond IBM technology. Our range of skills and depth of knowledge and experience allows us to support all your IT platforms, applications and hardware, so you only have to contact one IT engineer to help you with all your IT questions.

Choosing your level of System i support

At Life IT we recognise that different operations require a variable amount of IT support, depending on the demand on IT within the company, the level of your in-house IT and the complexity of your set up. That is why we have devised a selection of support packages for you to choose from. You can select ‘Technical Support’ for basic support during office hours, or we also offer ‘enhanced contracts’ and ‘systems down’ support which give you peace of mind by providing round the clock availability. Our engineers will provide advice over the phone, by email or remote dial in or obviously visit your site if required.

Life IT also offer a fixed price annual support contract enabling your company to outsource all System i Support or alternatively we can work in tandem with your own IT team.

Call off contracts offer maximum flexibility, but whatever your requirements we can provide you with a support service and contract to suit your specific IT systems and demands.

Of course Life IT can also assist with any system upgrades, but if you are running a legacy system we will support that too until the time is right for your business to move onto the next version.

To discuss your particular IT system support requirements please contact us on 01625 547979 or you can email us info@lifeit.co.uk and we will be able to advise you on the best package to suit your business operation.

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Published Date: 16th February 2015
Category: General, IBM
Tags: , ,


 

16 
Feb

Life IT – AS400 programming for reporting and data translation

Many companies across the UK use a variety of IBM technology to support their business on an operational and developmental level. Often the data collected and stored by IBM systems is key to the analysis and reporting of operations and sales. However, how many organisations actually get the best out of their AS400 systems? At Life IT (www.lifeit.co.uk) we believe in maximising the potential of all your IT capability to ensure you have the information you need at your fingertips to run your business at the highest level.

Life IT not only supports your business we help develop IT…

The technicians at Life IT make it their business to understand your business so they can facilitate the jobs of your employees, which inevitably results in greater job satisfaction and ultimately improved customer satisfaction. By comprehending the intricate structure and operation of your AS400 system within your organisation, we can provide solutions to make your operation work smoother and more efficiently, as demonstrated by many of our previous customers…

“Without the professional and expert support of Life IT, we wouldn’t have had the quality product we now have.”

“An instant reduction in ‘distress calls’ to the sales office as our sales managers can easily access customer data off line wherever they are and we’ve had positive feedback all round about the ability to update instantly on the road”

“The team ensured that they had a complete understanding of what we wanted our IT system to achieve, and was then able to deliver this through a professional, flexible service”

“As a business that handles thousands of transactions a day from 12 different own brand or white label websites it was vital that the whole process was seamless and on deadline”

Our life is IT and we love to rise to a new challenge

So you can see that no matter what your business focus, Life IT can help improve communication, transfer of information, data translation, reporting and more besides. Working with a variety of blue chip and medium sized companies throughout the UK we have the expertise and technical knowhow to be able to support your IT and take your AS400 functionality to the next level. Writing applications to extend your existing systems is our strength and we take pride in creating the best solutions for your business.

For more information you can look at our website – www.lifeit.co.uk or contact us and speak to one of our trained and experienced technicians on 01625 547979. Or alternatively you can email us describing your requirements at info@lifeit.co.uk.

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Published Date: 16th February 2015
Category: General, IBM
Tags: ,


 

29 
Aug

Why you need an IBM AS/400 Technical Support Contract for your Company

A lot of people often ask why they need an IBM AS/400 technical support contract for their company. Justifying a Support Package to your Financial Director and other members of your team can be challenging. We are here to break down the reasons why your business needs Technical Support for your AS/400 system:

  • The services you get with AS/400 technical support include the resolution of any issues that happen with your server; meaning you and your team no longer have to worry about the system being down or the potential loss of productivity of your workforce.
  • AS/400 Technical Support includes security reviews; therefore your server is protected as you are pre-warned about any potential issues that may occur. Giving you the opportunity to be proactive, rather than reactive.
  • With our AS/400 Technical Support package upgrades and quick fixes are covered; so you can easily keep your server up to date and moving with modern technology at all times. Your business will never fall behind.

Plus here at Life IT we can offer you a diverse range of support services all in one support contract, including Domino, SQL Server, System i, and System P. If you want to invest in AS/400 technical support for your company then take a look at our website on www.lifeit.co.uk/support/technical/ or email us at info@lifeit.co.uk for more information.

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Published Date: 29th August 2014
Category: General, IBM
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29 
Aug

Why IBM System i training could benefit your business

Do you believe training on system i would be beneficial for your business? Here at Life IT we think it would and here’s the run down on why.

First you may ask what are the benefits of having this type of training?
Not only does it improve the productivity of your business but it also cuts out the need for external support as your employees will be more confident about their skills and know what the System i operating system can really do. This should mean that processes are speeded up and external costs reduced, so training will give your business long term benefits too.

Benefits Summarised:

  • Improved productivity
  • Turn around time improvements
  • Independence
  • Staff motivation and confidence
  • Support cost reductions over the long term

What are some of the courses that are available?
Some of the courses available for your business include Systems Operations, Work Management, CL Programming and many more, meaning you can choose the right course for you individual needs.

We can adapt a range of courses to suit you and your company’s needs in order for you to get the best type of training for your work environment. You can even combine different training courses together thereby saving the company more time and money with a bespoke package.

Who is best suited to these courses?
Any employee who is new to System i or wants to learn how to use the full power of the System i functionality.

If you are interested in investing in System i training for your business then visit our website for more information about the courses that would be suitable for you and your company’s needs at www.lifeit.co.uk/infrastructure/system-i/training, or call us to discuss on +44 (0)1625 548111.

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Published Date: 29th August 2014
Category: IBM
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