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    A world of support

    Life IT specialises in support and consultancy for our customers' entire IT environments, no matter what the platform, applications and business objectives - providing a unified solution to tackle complex system requirements.

    Our flexible support contracts offer far more than the standard insurance provided through legacy maintenance agreements. Life IT customers are assured of the highest levels of availability for any eventuality, with our proactive approach to maximising system uptime.

    This unified solution saves our customers a significant amount of time and budget, with just one contract providing them with a whole world of support.

  • Support


    Life IT specialises in support for IBM POWER, IBM Lotus Domino and Microsoft environments. We provide any combination of application, operational and technical support, no matter how current your environment is and no matter how long support is projected for. We tackle complex systems where a combination of requirements would normally mean that more than one party is required.

  • Domino


    Life IT provides a full range of Lotus Notes and Domino services, from administration and implementation through to application development and support.

    IBM Domino products provide a multi-platform foundation for collaboration and e-business, driving solutions from mail and instant messaging through to CRM and web based transactions.

  • System i

    System i

    IBM System i (formerly iSeries & AS/400) is one of the most flexible servers on the market today.

    As an IBM Premier Business Partner, Life IT have a powerful range of solutions and services, which enhance this flexibility to ensure your systems security and ensure high availability.

  • Development


    If, like many of our clients, you operate in a dynamic environment then you need a business partner who can update and modify your applications to meet your changing needs. We recognise that few organisations have a single development toolset. We offer our clients the widest range of skills and support including IBM, Microsoft and Java technologies.

    Whatever technologies you use we can get disparate systems talking to each other, better connect you with your customers and suppliers, reduce administration overheads and streamline processes.


End of Service Dates

Please find details below regarding End of Service Dates:


From 31st December 2016 IBM no longer directly supports the following IBM Servers:

–          9406-170

–          9406-800

–          9407-515

–          9408-M25

–          3580-H23

IBM will support these servers under their End of Life Multi-Vendor Scheme. Please contact Mark or Kelly on 01625 548111 for more information about your support options for these servers.

Operating System

Every release of IBM i software has a finite support period and when a software release reaches the end of support date, direct upgrades to subsequent releases are only available for a limited time. These are the recent end of service dates:

–          IBM Extended Support for V5R4 ended 30th September 2017.

–          IBM Extended Support is available for V6R1 until 30th September 2018.

Further information regarding System i releases can be found here:


Additional information to track the life of your IBM Servers is available here:


A Technology Refresh is a collection of operating system software that is developed together, packaged together, tested together, and delivered together as a PTF Group for a base release. This spring you will be able to upgrade to new technology refresh versions TR6 and TR7 which will add significant functionality for DB2 for i and enhances IBM i Access Client Solutions.

Fixed Price Upgrade

Life IT have a fixed price upgrade service which is geared to ensuring the success of the upgrade without disrupting your business. It’s a service that draws on the wealth of experience and expertise that comes from undertaking such projects on a regular basis, where our consultants:

–          Co-ordinate delivery of the relevant software from IBM

–          Fully document an implementation plan which details what we’ll do and when

–          Provide end-to-end planning and installation

At £1,800 per upgrade (during working hours – out of hours options are available) this service is both ‘Fixed Price and Hassle Free’.  For more information about our upgrade services please contact Mark or Kelly on 01625 548111.


Published Date: 8th March 2017
Category: General, IBM