Your AS/400, System i or iSeries server is an important piece of kit that your business simply couldn’t function without. For this reason, proper support is essential.
You may have a skilled IT team on-site, but to ensure every aspect is covered, nothing beats expert support from an IBM Premier Business Partner such as Life IT.
Life IT (www.lifeit.co.uk) are well-established providers of support services and bespoke application solutions for all AS/400, System i and iSeries environments. Here are just a few of the ways their comprehensive support services can help you.
Work outside of office hours? Support’s still just a phone call away
In this modern, global business world, not everyone can restrict their working hours to the traditional 9-to-5. If you work outside standard office hours, you should expect your AS/400 support supplier to do the same. Life IT can provide 24/7 support if you need it – so no matter what time of day it is, help is just a phone call away.
Flexible AS/400 support packages to suit you
Every business’s support needs are different, and depend upon a number of factors, such as the hardware you’re running, your operating system, the applications you use and the skills and experience of your own IT team. Whether you need someone to manage all aspects of your AS/400 support or just back-up for your team, Life IT can help. They can talk your engineers through the necessary procedures and processes, or dial in remotely to perform support tasks.
AS/400 support no matter how old your hardware
If you’re running an older AS/400 server but it is stable and performing well, you may have decided you don’t need to upgrade just yet. But beware – IBM only support iSeries hardware for a finite period of time, so if something goes wrong you may not be able to rely on the “official” channels of support. But don’t panic – AS/400 experts such as Life IT continue to offer support even on hardware that’s been retired.
Decided it’s time to upgrade? Help is at hand
Eventually, there will come a time when what was cutting edge just doesn’t cut it. A good IT support service will help you upgrade to newer, more powerful hardware. Life IT can perform these upgrades outside of office hours, keeping downtime to an absolute minimum.
When it comes to AS/400 support, this is just a tip of the iceberg of what Life IT can do for you. From bespoke application development to complete system installation, from OS upgrades to system healthchecks, whatever you need for your System i environment, they can deliver.
Find out more about Life IT’s AS/400 flexible support packages and services at http://www.lifeit.co.uk/infrastructure/system-i/system-i-support/.
Published Date: 15th June 2013
Category: IBM, Microsoft