Tag Archives: ibm domino support



Wilmslow based IBM premier business partner Life IT, has acquired Kelros Ltd to expand the range of IBM Solutions it provides to its customer base and to expand its applications business.

“The acquisition of Kelros brings together two significant IBM business partners, it complements and expands the range of technical solutions and professional services each company can offer clients, and creates one of the largest IBM messaging and collaboration teams in the UK ” explains Jill Sherratt, managing director, Life IT.

“Kelros has a comprehensive range of off-the-shelf business applications including 30 ready to use solutions for Web Content Management, CRM, Customer Services, Procurement, Human Resources, Quality Documentation and Reception Administration –  this part of the business extends our application business and opens up new markets to Life IT’s existing  business ”

Swindon based Kelros, was founded by Marc Garcia in 1996, since then the company has gained a reputation for the exceptional quality of its services and has been rated as IBM’s top Messaging and Collaboration License re-seller in the mid-UK market for three years running.

About Kelros

Kelros is an IBM Premier Business Partner which provides a range of technical solutions and professional services for IBM technologies including consultancy, development, data integration, training and Passport Advantage Licensing.



+44(0)1625 548111


Published Date: 10th June 2014
Category: General, IBM
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The kind of support we all need – SQL support

We’re not talking about a pat on the back or friendly shoulder for you to lean on, but Microsoft SQL support! Life IT specialises in consultancy and support for our customers’ IT environments and offers customers bespoke support services which are tailored to your requirements in order to ensure that your system is both optimised and secure as well as being prepared for future upgrades and updates.

Life IT Support Services

The support services at Life IT include Health checks, Performance Tuning, Database Administration, 24/7 Monitoring, Upgrades and Migrations and Application Development.
These services provided can also be combined with a flexible management support contract which includes 24/7 monitoring so we are always there to help and support any problems that you may have.

If you want to see some customer comments about our SQL support services then take a look at the case studies on our website at www.lifeit.co.uk/about-us/case-studies.

We work with some market leading businesses such as Bentley, Yamaha, Center Parcs and Churchill and strive to ensure all their IT requirements are met.

If you are interested in learning more, please contact us on +44 (0)1625 548111, email: info@lifeit.co.uk.



Published Date: 23rd May 2014
Category: General, Microsoft, SQL Support
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7 Compelling Reasons to Choose Life IT for IBM Domino Support

If you’re running your email and applications using IBM Domino, chances are you can’t live without it. Its powerful collaborative tools make working with partners and clients across the world easier than ever. For this reason, it’s important to choose an experienced, trustworthy supplier to provide IBM Domino support.

Life IT certainly fit the bill. They offer UK-wide support services for a wide range of platforms, including IBM Domino. So why choose Life IT as your IBM Domino support provider? Here are just seven of the many reasons…

1. Life IT can provide IBM Domino support services UK-wide

No matter where you’re based in the UK, Life IT can provide their IBM Domino support services to you. They can either visit you on-site or handle everything remotely – whichever suits you best.

2. Life IT offer support services for all aspects of IBM Domino

Whether you need application, operational or technical support, Life IT’s experts can help. They know every aspect of IBM Domino inside out and back to front – so you don’t have to.

3. Support for complex IBM Domino systems

No two IBM Domino systems are identical, and some are more complex than others. But there’s no need to worry if you choose Life IT for your IBM Domino support – their experts can handle even the most complex set-ups.

4. Life IT provide IBM Domino support at a time to suit you

Standard support times are during office hours, but Life IT know that not everyone works “standard office hours” these days – especially if you’re collaborating with teams in different time zones. For this reason, Life IT can provide 24/7 IBM Domino support should you need it.

5. Your IBM Domino system is monitored 24/7

Life IT’s IBM Domino support services include automated system monitoring. Should a potential issue arise, your support team at Life IT will be notified and they’ll resolve the issue remotely. What could be easier?

6. Life IT are an IBM-approved Premier Business Partner

You can rest assured you’re in safe hands with Life IT’s IBM Domino support team, as Life IT are IBM Premier Business Partners – which means they’re trusted by IBM to provide support services for their products.

7. Life IT can develop bespoke solutions for IBM Domino

Life IT can do so much more than provide support and administrative services for IBM Domino. They also have a team of talented coders and developers, who can develop bespoke applications for you to enhance and improve your IBM Domino experience.

Find out more about how could benefit from Life IT’s professional IBM Domino support services at www.lifeit.co.uk/infrastructure/domino/domino-support.


Published Date: 19th December 2013
Category: General, IBM
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The Importance of Expert IBM Domino Administration

If you use IBM Domino and Lotus Notes, you want to be using this powerful platform to its full potential. The importance of expert administration is impossible to overstate and without a knowledgeable IBM Domino administrator in your team with the know-how to provide professional IBM Domino administration, where can you turn?

Try Life IT. As Premier Business Partners for IBM, Life IT offer a whole host of support, development and administration services for IBM Domino and many other platforms. Best of all, Life IT’s IBM Domino administration services are available to companies UK-wide, as everything can be handled remotely.

Here are just a handful of the many reasons why professional Domino administration is essential…

Maximise use of Disk Space

One of the great benefits of Domino 8.5 onwards is that it’s been designed to be “green” and energy-efficient. A well-administered Domino environment can reduce power consumption and resource usage, maximising the use of disk space. To make the most of this, it’s essential that your IBM Domino environment is well-administered.

Work at speed with IBM Domino

Time is money: it may be a cliché, but it’s also true. The faster you can work the better, so it’s vital to ensure your IBM Domino environment can keep up with you. To ensure that users and servers are managed efficiently the services of a knowledgeable Domino administrator are essential.

Efficient remote collaboration

As you know, one of the greatest benefits of using IBM Domino is that its collaboration tools are second-to-none. However, if these aren’t properly configured and maintained, you won’t be getting the best out of the improved collaboration, mobile and application development capabilities. A talented Domino administrator can help ensure the collaborative tools are optimised and configured correctly, making working quicker, easier and smoother.

Stop minor issues developing into serious problems

A good IBM Domino administrator will be skilled at managing servers and identifying potential issues, and will have the expertise to fix them quickly and thoroughly. Keep downtime to a minimum – remember, as we’ve already established, time is money!

Spot and plug security holes in your IBM Domino set-up

Any system needs robust security, and IBM Domino is no exception. One of your IBM Domino administration tasks should be to implement security features introduced in the latest version of Lotus Domino, including new encryption techniques, to ensure your security methods are up to date and effective. Not sure how to do this? Call on the services of an experienced IBM Domino administrator such as Life IT.

For more information on Life IT’s IBM Domino services, including Domino administration, support and bespoke application development, visit www.lifeit.co.uk/infrastructure/domino.


Published Date: 19th December 2013
Category: General, IBM
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Prevent Downtime with Expert IBM Domino Support

IBM Domino and IBM Lotus Notes have revolutionised the way many of us work. With its unparalleled collaborative and communication tools, it’s never been easier to work remotely with colleagues, clients and contractors across the globe.

That is, as long as it’s working…

Don’t get us wrong. IBM Domino is an incredibly reliable platform. But no system is completely infallible, and if you’re working on an important project or right on deadline, it’s imperative that your Domino environment stays up, running and connected.

A great way to ensure downtime is kept to a minimum is by taking advantage of the services of a well-established IBM Domino support expert, such as Life IT (www.lifeit.co.uk/infrastructure/domino/domino-support). They operate UK-wide, ensuring businesses keep working and communicating – and fixing any problems with minimum fuss and hassle.

Here’s what Life IT’s skilled Domino support team could do for you:

Domino system monitoring – catch issues before they become problems

Your servers are constantly monitored, and any issues that arise are flagged you by Life IT’s team of experts. They’ll advise the best course of action to resolve the issue before it causes real problems for you. System availability and performance are monitored, with automated reports produced and issues resolved remotely.

No Domino problem too complex

Thanks to the breadth and depth of Life IT’s Domino knowledge, their support team can deal with the most complex of IBM Domino-related issues. Whether you require Domino application, operational or technical support, Life IT can deliver.

Domino support as and when you need it

Life IT’s standard Domino support package covers you during standard office hours. Of course, these days not everyone sticks to a 9am to 5.30pm working day – especially when collaborating with colleagues overseas in different time zones. Don’t worry – 24/7 Domino and Lotus Notes support is also available on request.

IBM-approved Domino support

It’s worth knowing that Life IT are IBM Premier Business Partners – so you can rest assured you’re in safe hands, with a high-quality support service and a team who knows what to do and the best way to do it.

Plus programming services…

If you decide you need to tailor your Domino applications to suit your needs, extending the functionality of existing applications or even creating bespoke solutions from scratch, Life IT’s Domino programming gurus can also help develop the ideal solution.

With high-quality Domino support from Life IT, you’ll keep working, collaborating and communicating – no matter what. Find out more at www.lifeit.co.uk/infrastructure/domino/domino-support.


Published Date: 1st October 2013
Category: IBM



How to Stop Your IBM Domino System from Failing, and What to Do if it Does

If you use IBM Lotus Domino to share and manage documents, you’ll know what a flexible, powerful system it is. But if unexpected issues or errors occur, and you don’t have Domino experts on-hand, who can you turn to?

Life IT (www.lifeit.co.uk) have been supplying businesses UK-wide with friendly, helpful, professional IBM Domino support for many years. They know Domino inside out, so whether performing system health checks or developing bespoke applications, their team of experts always delivers great results.

Here’s how Life IT can help ensure your Domino environment keeps running as smoothly as possible…

Minimise the risk of downtime with Domino monitoring

Performing regular services and health checks on your Domino set-up can help prevent potential issues becoming worrying problems.

Life IT can keep your server and Domino applications monitored. Once potential problems are spotted, you’ll be notified automatically. Depending on the severity, the system will either continue to be monitored or the problem will be escalated to Life IT’s Domino experts, who can then deal with the issue remotely.

There’s no need to have a Domino specialist on-staff, and no need to call out a technician to your premises – Life IT take care of everything.

Get immediate help in case of emergency 

Picture the scene. You’re working on an important project, remotely collaborating with several different parties. As always, deadlines are rapidly approaching. But something’s not right with your Domino environment. Replication is failing, preventing collaboration and stalling your project. And the clock is ticking. What do you do?

The answer: call Life IT. Their IBM Domino support service is available either during standard office hours, or 24/7, 365 days a year – ideal if you’re working into the wee small hours or with international partners across different time zones. Their expert technicians have the skill and know-how to get you up and running again quickly.

While your Domino environment is almost certainly stable and reliable at the moment, it’s not worth leaving it to chance – we all know that systems have a tendency to go down at the most inconvenient times, so it’s best to ensure you’re fully prepared for the unexpected.

Domino monitoring, support and more from Life IT 

Remember, no matter where you are in the UK, Life IT’s experts can monitor your Domino system and provide remote support servicing as and when you need it. Their skilled programmers can also develop bespoke applications for you – or update your existing Domino applications to add new functionality or improve efficiency and security.

Find out more about Life IT’s IBM Domino support services at www.lifeit.co.uk.


Published Date: 28th August 2013
Category: General, IBM, lotus domino support
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How To Make IBM Lotus Domino Work Even Harder – So You Don’t Have To


If your business has harnessed the powerful social and collaborative tools of IBM Lotus Domino, you’ll know just how much it can help you to streamline workflows, aid communication and assist with the sharing of data, knowledge and creative ideas.

But could Domino be doing even more for your business? How can you be sure you’re making the most of its functionality – and how will you rectify the situation if you’re not?

Life IT (www.lifeit.co.uk) are well-established computer technology consultants with extensive experience in IBM Lotus Domino, offering UK-wide training and consultancy services. Here are just a few ways you could put their skills, knowledge and expertise to use, resulting in a system that works harder and more efficiently for you and your business…

Certified consultancy you can trust

As IBM-certified consultants, Life IT offers a wide range of IBM Lotus Domino consultancy services. System health checks, remote or on-site administration, upgrades and migration are just a few of the services you can take advantage of from Life IT.

They can even supply holiday cover for your in-house IT staff, ensuring that your Domino installation will continue to run smoothly and be properly monitored and maintained in their absence.

Bespoke application development

Domino allows you to develop bespoke applications to meet your precise, specific needs. Whether you need a team of experienced developers to build your applications for you, or you have an in-house developer who could benefit from training in IBM Lotus Domino development, Life IT can help.

Their developers have many years of experience of designing and developing applications in the Lotus Domino environment, so whether you want to draw on their experience for training purposes or you want them to run the project from start to finish, they’ll deliver to your exact specifications and requirements.

Expert training at all levels

Not only can Life IT train your developers, they can also offer thorough training courses in every single aspect of IBM Lotus Domino. Their technical courses will prepare your systems administrators for upgrades, making them aware of new features and ensuring they’re administering your system efficiently.

Life IT also offer end user training, ensuring that anyone using Domino is aware of the latest features and is making the most of its capabilities. The more the end users know, the more they’ll get out of the system – and the more you’ll see productivity increase.

Find out more about how Life IT can help you get the most out of Domino, and their full range of UK-wide IT training and consultancy services, at www.lifeit.co.uk, or call 01625 548111 or email info@lifeit.co.uk.


Published Date: 19th December 2012
Category: IBM, lotus domino support
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Work Together, Better With IBM Lotus Domino

Work Together, Better With IBM Lotus Domino

In business, strong, effective communication is key. It’s likely you’ll have several projects on the go at once, with multiple parties collaborating from several different locations, so it’s important you have the infrastructure in place to facilitate effective, secure collaborative working.

IBM Lotus Domino has been chosen by businesses all around the world for this very purpose. And as well-established experts on IBM Lotus Domino, Life IT (www.lifeit.co.uk) help businesses UK-wide get Domino up and running smoothly and efficiently. Here are just some of the ways they think Domino could benefit your business…

Work anytime, from anywhere, with anyone

IBM Lotus Domino offers multi-platform business collaboration solutions. Email and instant messaging, file sharing, customer relationship management and web-based transactions can all be accomplished efficiently and easily.

Domino’s collaborative tools help you make better informed decisions faster and share information and ideas more efficiently. What’s more, Domino’s workflow engine can help you streamline your approval processes – ideal if you require sign-off from several parties in several different locations. Your projects will no longer stagnate or bottleneck – everyone gets access to everything and everyone they need, any time they need it.

A ‘greener’ way to work

IBM Lotus Domino 8.5 has been designed to help reduce energy consumption and resource usage, optimising your available resources. Its powerful compression tools can save on disk space by up to 60%, which can help reduce energy consumption – not to mention save money on storage media costs.

Increased efficiency with the Domino Configuration Tuner

With IBM Lotus Domino 8.5, the in-built Domino Configuration Tuner will help your systems administrators detect server misconfigurations and performance and security issues, spotting potential problems before they have time to impact on your productivity – minimising any downtime. 

How Life IT can help your business get to grips with Domino

Life IT’s IBM-certified consultants can help with every single aspect of IBM Lotus Domino planning, implementation, administration and consultancy. Life IT also offers comprehensive training courses to help your administrators get the most out of Domino – which will help you get the most out of your online collaborations.

End user training is also available from Life IT, meaning that any of your staff who are using Domino as a productivity and collaboration tool will learn everything they need to know to get the most out of it – meaning your business will get the most out of your teams.

Life IT can also help with bespoke solution development in Domino, whether training your own team of developers or designing and developing applications tailored to the needs of your business.

To find out more about IBM Lotus Domino, and Life IT’s full range of high quality products and services UK-wide, visit www.lifeit.co.uk.


Published Date: 13th December 2012
Category: General, IBM, lotus domino support
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